
Western PA’s Gold Standard in Home Renovation
1. What to Expect (The Deliverables)
We believe in transparency. Here is exactly what is included in your complimentary consultation.
- The Standard Estimate (Free): Includes a detailed written scope of work and a firm bottom-line total. You also receive two rounds of revisions, allowing you to adjust the scope to perfectly fit your vision and budget.
- The Itemized Upgrade (Optional): Need a breakdown by phase, component selections, or line-item costs? We offer this advanced detail for a $100 deposit.
- Note: This $100 is credited directly toward your final invoice if you hire us.
2. Pre-Scheduling Checklist
To ensure we can provide our highest level of service, please confirm the following prior to scheduling a site visit:
✅ Ownership & Authority You must own the property or be the authorized representative with full power to make financial decisions.
✅ Readiness to Proceed You should be financially prepared to approve the estimate within 7 days of receipt.
⚠️ Third-Party Funding (Insurance, Loans, Grants) If your project relies on third-party payers (insurance claims, bank loans, or trustees), we must be able to communicate directly with the agent and review their terms/conditions before we schedule a site visit.
- This ensures we can meet their documentation requirements without delaying your project.
3. Can’t Meet a Condition? (The Remote Option)
Don’t worry. We can still help.
If a site visit isn’t possible, or if you are still in the early planning stages, we can often provide a Free Preliminary Bid remotely.
- Simply upload detailed photos and a description of your project in the form below.
- We can provide accurate pricing guidance without a physical walkthrough.
4. Our Mutual Commitment (Terms of Service)
We value your time, and we ask that you value ours. By submitting this request, you agree to the following courtesy policies:
- The “Close the Loop” Courtesy: Our estimates are free, but they take significant time to prepare. We simply ask for a clear “Yes” or “No” determination after you review our bid.
- If we are “ghosted” (no clear determination provided), an administrative fee of $50/hour will be billed for the time spent preparing your estimate, including travel and site visits.
- Arrival Window: We schedule 1-hour arrival windows. Please be present at the start and available through the end of this window.
- Access & Cancellations: A $100 Trip Charge applies for “no-call/no-shows” or if lockbox/entry codes fail to provide access.
- Bid Review: To ensure clarity, we require a brief review meeting (phone or in-person) to go over the proposal before submission.
